Online store Tekhnopoint: customer reviews, description, range and services

Acrynom electronics today is Packed with a huge number of companies implementing these or other products. It's interesting that the competition exists here not only between stores and brands, but also between online shops and real shopping techniques.

In this article we will talk about one interesting company that was able to successfully take place in both spheres. It is a major Russian network of shopping Tekhnopoint. Customer reviews, description, range, conditions of shopping, and lots of other useful information regarding these outlets, you will find in today's review. So let's get started!

About company

To begin present to your attention a company that manages the specified chain of stores. This firm DNS, operating in the domestic market since 1998. If you believe the information presented on their website, there are over 1200 retail outlets operating in 400 cities of our country. It is easy to imagine how difficult today is the organization of work with customers, logistics, payments and other business processes that accompany this business.

Vector sales

In its stores, the company sells exclusively to appliances and electronics. Another website says that the product catalog has more than 15 thousand names. These products are presented in 15 categories, and there is something for everyone, ranging from smartphones and ending with some home goods. The whole spectrum of goods available at warehouses Tekhnopoint. Reviews show that range (even compared to other stores) here is really big. And it all started in 1998, with the opening of a shop of household appliances in Vladivostok.

Products

All the equipment, sold through our sales network Tekhnopoint (reviews confirm this), presented on the official website. So find a product that interests you in a particular moment is quite simple - at the top of the page are the form you want to fill, typing in the product name. Of course, such problems in real life, as for finding the desired device is the easiest way to speak directly to the consultant in the sales area.

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About this time also need to clarify something. The fact that the network Tekhnopoint, reviews of the store (SPb) confirm this is valid in the format “self”, offering a buyer to find the product and make a choice. This means that, once in the salon, you are immediately going to see a Manager willing to help you. Most likely, you will need to go to a special terminal, which “prompt”, where is the product you are interested. On the one hand, it's harder, but more convenient. In addition, fewer staff means more affordable prices.

So, the site contains not only names and prices, but also pictures for each product and customer reviews that already have experience with this equipment. It is also worth noting that the on-site conducted and the list of goods that are in stock at some warehouse stores Tekhnopoint. Reviews show that such monitoring is where you can purchase the product "live", is a very convenient and saves time on calls to consultants. So, everyone pokupatel can pick up a thing and know that you will surely get it, as it is in stock.

In the description on the website pleasing and also plenty of photos of each item. This means that the store is interested in how to produce the most favorable impression on your client.

Prices

The value of the goods is also available on the official website Tekhnopoint. Reviews of the store show clearly that policy in relation to the cost of goods is directed towards in order to make it as accessible as possible. Remember, we talked about existence of special terminals for the search product. This shows as confirmation of this opinion. In addition, the cost of the products that we were able to find on the website also tells about the budgetary positioning of the network of retail outlets.

Another point is the range of products. Here (at least in the web store is exactly) in the first place presents a more affordable copies, which apparently are in higher demand than expensive equipment. This is not surprising, because the domestic mass market is always "chased" the budget.

Delivery

There is a particular strategy that works for Tekhnopoint. Reviews of the store, we found the network showed that it works in two parts - online shop (valid on the basis of their official website, where people can order, pay, then pick up at one of the warehouses); and also a real supermarket (a network of 1,200 stores, as we mentioned). Describing online store Tekhnopoint reviews have noted that the Internet service store provides the opportunity to order a delivery.

We find Confirmation on the website: here (separately for each city) provides a list of options on how to receive the item. In Moscow, for example, havetwo options - getting things in Express mode (it will be more expensive), as well as simple delivery within 1-2 days. If you can wait for your order, you should use the second option and save it.

As an additional service the company offers to its customers and the installation of large household appliances, its delivery to the desired floor and so on.

Shops and website

Because, as mentioned above, “Tekhnopoint” is available through the portal and simple equipment stores, the user receives the right to choose where he would like to make a purchase. Again, if you believe the reviews, the cheaper it will cost if you order on the website - but shipping will cost a certain amount. Therefore, it is impossible to say where to buy advantageous.

May play an important role in your personal preferences. Some customers prefer to make choices of their own, while others like to turn to consultants. How to describe Internet-shop Tekhnopoint reviews, this problem does not arise both from the staff and from customers.

The company

In order to learn more about the company and its nature, we also asked some information regarding my work in it. As noted by users, they pay well here, a lot of vacancies (we are talking about over 1200 stores). However, the work light can not be called.

In Tekhnopoint (SPb) reviews, where we managed to find, is a serious penalty system. If the consultant allows himself to be distracted during the work, to not speak or laugh - it will be fined. The same applies to misses regarding improperly glued bar code, and delays in task execution, and many other things.

As evidenced by describing the store Tekhnopoint (Saint Petersburg) employee reviews, it is a place where people can get good experience in sales and at the same time to accustom themselves to harsh discipline. This company may be the perfect job for students who are just beginning their career.

Reviews

Recommendations of customers, we managed to find a completely different. To be honest, they can be divided (generally) into groups “praise” and “outrage”. In the first case, users indicate which type of professional work shops Tekhnopoint (Moscow). Reviews, incidentally, are approximately the same in all cities.

In the positive reviews customers mention the low prices, the widest range of products, a convenient system of discounts, and savings that encourage you to shop again. Negative reviews often mention “not” sellers and low-quality goods.

About the behavior of the staff can remember the previous system of fines. Even if we assume theoretically, the possibility of manifestation of rudeness on the part of the consultant, the store always takes strict precautions in case the customer really is right. However, each of us evaluates "rudeness" in its own way, so to say that all the stores “Tekhnopoint" are such people, it is impossible. Relatively low-quality goods network, in accordance with current legislation, makes a refund or warranty repair. So this do not worry, if you do not become a culprit of the failure.

Insights

The Network stores that we have described in this article continues its active growth. This means that the management considers the factors that are required for successful development of the company. Quality products and high level of service among them.